Overview
The GPT feature in InfluenciMax allows you to connect ChatGPT’s artificial intelligence to your automation flows, creating more natural conversations, personalized replies, and intelligent experiences for users.
With the correct configuration, GPT can interpret messages, answer questions, qualify leads, and assist in different stages of the Instagram journey.
Video tutorial
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Before you start
Before configuring GPT in InfluenciMax, check whether:
- Your Instagram account is correctly connected to InfluenciMax.
- The flow where GPT will be used has already been created.
- You have an OpenAI access key (API Key).
The GPT integration depends on the connection between InfluenciMax and the OpenAI platform.
Step by step
Understanding the available GPT feature
When configuring GPT in InfluenciMax, you will have access to features such as:
- Automatic replies using Artificial Intelligence.
- More natural conversations with users.
- Automatic lead qualification.
- Message personalization.
- Smart interpretation of received questions.
- Creation of advanced conversational experiences.
Creating a connection with GPT
To use ChatGPT inside your flows, you need to configure the connection with OpenAI.
During this step, you will need to provide:
- Your OpenAI API key.
- The GPT model you want to use.
- The settings required for the AI to work.
After this configuration, InfluenciMax will be connected to GPT and ready to use artificial intelligence in automations.
Configuring the GPT agent
The GPT agent will be responsible for interpreting user messages and generating replies automatically.
In the agent configuration, you can define:
- Agent name.
- Conversation objective.
- Expected behavior.
- Information the AI should consider.
- Communication style with users.
Creating smart replies with GPT
With the GPT agent configured, you can use Artificial Intelligence inside flows.
GPT allows you to:
- Reply to messages automatically.
- Answer user questions.
- Create personalized service experiences.
- Conduct sales conversations.
- Qualify contacts automatically.
Replies are generated based on the instructions configured in the agent.
Configuring the GPT prompt
The prompt is responsible for guiding ChatGPT’s behavior during conversations.
In it, you can define:
- How GPT should reply.
- Which tone of voice to use.
- Which company information to consider.
- Which objective it should follow during service.
A well-made configuration allows replies that are more aligned with the brand strategy.
Choosing the GPT model
During configuration, you can select the ChatGPT model that will be used.
The model choice influences:
- Reply quality.
- Interpretation capability.
- Interaction speed.
Using GPT in InfluenciMax flows
After configuration, GPT can be added inside automations.
With this, you can create flows for:
- Automatic service.
- Customer support.
- Sales through Direct.
- Lead qualification.
- Smart replies in campaigns.
GPT starts acting as part of the conversation with the user.
Creating and using the OpenAI API Key
To connect ChatGPT to InfluenciMax, you need to generate an access key in OpenAI.
This key allows InfluenciMax to use GPT resources inside automated flows.
After generating the API Key, it must be added to the agent configuration.
Testing GPT inside the automation
After completing the setup:
- Run tests in the flow.
- Send messages simulating real users.
- Check whether the replies are following the defined instructions.
Testing helps adjust the prompt and improve reply quality.
If something does not work
GPT is not replying
Check:
- Whether the OpenAI API Key is correct.
- Whether the GPT agent was configured.
- Whether the flow is active.
GPT is replying incorrectly
Review:
- The configured prompt.
- The information provided to the agent.
- The behavior instructions.
The flow is not calling GPT
Confirm:
- Whether the GPT block is connected correctly.
- Whether the automation is published.
- Whether the settings were saved.
Expected result
With GPT configured in InfluenciMax, you will have smarter automations capable of creating natural conversations, replying to users automatically, personalizing service, and improving sales, support, and lead qualification processes through Artificial Intelligence.